Privacy Policy

Privacy Policy

Introduction

Welcome to https://group-helicopter-ride-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, email communications, and any other digital platforms or services we operate. However, please be aware that this policy does not extend to third-party websites, apps, or services accessed through links on our platform, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we handle your personal information in various contexts:

  1. As an Authorized User: When you use our applications or services, we collect data necessary for account creation, management, and service provision.
  2. Website Visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior, preferences, and device details.
  3. Communications: We may reach out to you via emails, calls, text messages, or newsletters, and we’ll use the communication channels you’ve consented to.

Personal Data Collection

We collect multiple categories of personal data, including:

  • Account Information: This includes your user name, registration details, and profile settings.
  • Payment Information: We process data required for transactions, such as cardholder name, payment amount, and billing address.
  • Financial Details: In some cases, we may collect financial information for accounting and fraud prevention purposes.
  • Purchase History: Data related to your purchases, order details, and transaction timestamps.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Your comments, ratings, and reviews help us improve our products and services.
  • Social Media Details: If you choose to connect your social media accounts, we may access your public profile information.
  • Product Preferences: Data about the products or services that interest you.

We acquire this data through direct user input, automatic logging files, and third-party sources who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site.
  • Preference Cookies: They remember your settings, language preferences, and other customization options.
  • Analytics Cookies: Used to gather analytics data about user behavior, allowing us to improve our services.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We retain personal data for various periods, depending on the purpose of collection and legal requirements:

  • Data required for service provision is retained during your active use and for a reasonable period afterward to handle potential queries or disputes.
  • Financial transaction data may be stored for longer periods due to accounting, tax, and fraud prevention needs.
  • We delete or anonymize personal data when it’s no longer needed for the purposes collected or as required by applicable law.

Security Measures

We take robust security measures to protect your personal information:

  • Implementing encryption protocols to safeguard data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have various rights concerning your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data in specific situations.
  • Data Portability: The ability to receive a copy of your personal data in a structured format.
  • Objection: You have the right to object to certain data processing activities, such as direct marketing or profiling.
  • Non-Discrimination: No adverse impact on you for exercising your data rights.

To exercise these rights or submit a request, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any queries related to privacy, data protection, unsubscribe requests, or general inquiries, please contact us: